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Legal

Terms & conditions

Terms and conditions for using staccato2011.com and purchasing from Staccato. Effective February 6, 2020.

Agreement

Effective date: February 6, 2020.

Staccato (“us”, “we”, or “our”) operates the https://staccato2011.com/ website (the “Service”).

By visiting the website and/or purchasing something from Staccato, you agree to be bound by the following terms and conditions (“Agreement”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Service, including browsers, vendors, customers, merchants, and contributors of content.

Please read this Agreement carefully before accessing or using the Service. By accessing or using any part of the Service, you agree to be bound by these terms.

Products or services

By using the Service, you represent that you are at least the age of majority in your state or province of residence. For more information regarding the collection and use of personal information from individuals under the age of majority in the United States, please refer to our privacy policy.

By purchasing firearm components, including magazines, and knives, you represent that you are at least eighteen years of age, or older if required by state or local law. We do not represent or warrant that our products and services, including firearms and knives, are legal to own, possess, or use in your jurisdiction. You are responsible for determining the legality of any products or services pursuant to the laws applicable in your jurisdiction before placing an order.

By placing an order you represent that it is legal for you to purchase and possess all products ordered pursuant to federal, state, and local law. Attaching certain accessories to your firearm may render it prohibited in certain jurisdictions. Prior to installation, verify that federal law, and your state and local laws, allow you to install the specific accessory on your firearm.

We reserve the right, but are not obligated, to limit the sales of our products or services to any geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on the Service is void where prohibited.

We reserve the right to refuse any order you place with us and to limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

Pricing and specifications

Prices and specifications for any products or services sold through the Service are subject to change without notice. Typographic, photographic, and descriptive errors are subject to correction. We reserve the right to limit product quantities. All prices are quoted in US dollars.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.

Accuracy of billing and account information

You agree to provide current, complete, and accurate purchase and account information for all purchases made on the Service. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You understand that your content, not including credit card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Payment

If you choose a direct payment gateway to complete your purchase, then the Service stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Shipping and delivery

We ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2–3 business days to allow for processing time.

You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam or junk folder before contacting us.

Return policy

We stand behind our goods and services and want our customers to be satisfied with them. If you do need to return an item, it must be received within 30 days from the original purchase date. Items must be returned in their original packaging, free of damage, alterations, and wear, and include all original accessories. Eligible returns will be credited to your original form of tender.

We reserve the right to refuse any return that falls outside of our return policy, including item condition upon receipt. Return shipping costs are the responsibility of the buyer. You bear the risk of loss during shipment, so please use a carrier that can provide proof of delivery.

Ship returns to Staccato 2011, 1251 Co Rd 233, Suite 100, Florence, TX 76527. Include a note with your name, address, telephone number, email address, RMA number, the reason for your return, and whether you are requesting a refund or an exchange.

Write your RMA on the outside of the package. We recommend using a trackable shipping service and purchasing shipping insurance. You will be responsible for paying for your own shipping costs in connection with the return. The original costs for shipping the product to you are non-refundable unless we made a mistake with your order.

Once your return has been received and inspected, we will contact you about whether your request is approved. Packages without an RMA number written on them will be refused. Please allow two to four weeks for refunds to be processed.

Errors, inaccuracies, and modifications

Occasionally there may be information on the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service, including pricing information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

We are not responsible if information made available on the Service is not accurate, complete, or current. The material on the Service is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material is at your own risk.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Third-party services and advertisers

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. Certain third-party service providers, such as payment gateways, have their own privacy policies. We recommend that you read their privacy policies so you can understand how your personal information will be handled.

Third-party advertisers may offer goods, services, and other materials on the Service. Your dealings with advertisers found on or through the Service are solely between you and the advertiser. We will not be responsible or liable for any loss or damage incurred as the result of any such dealings.

Mobile message service

Last updated: August 22, 2025. The Staccato mobile message service (the “SMS Service”) is operated by Klaviyo, Inc. Your consent and use of the SMS Service constitutes your agreement to the mobile terms.

Prohibited uses

You are prohibited from using the Service or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; to infringe intellectual property rights; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload viruses or other malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of warranties and limitation of liability

We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are, except as expressly stated by us, provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall we, our directors, officers, employees, parents, subsidiaries, affiliates, agents, contractors, suppliers, service providers, licensors, partners, and/or subcontractors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

Applicable law and dispute resolution

This Agreement and any policies or operating rules posted by us on the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.

Any and all disputes related to, or in connection with, the use of the Service are subject to the laws of the State of Texas, USA, with the exclusion of the UN Convention on the International Sale of Goods and the Texas conflicts of laws provisions. The parties agree to submit to the exclusive jurisdiction of the competent federal or state courts in Williamson County, Texas.

If we are required to incur costs or expenses, including attorneys’ fees, in connection with enforcing or defending our rights under this Agreement, you agree to reimburse us for any such costs and expenses. You also agree to defend, indemnify, and hold us harmless against claims, damages, costs, and expenses arising from your use of the Service or breach of this Agreement.

We reserve the right, at any time and for any reason, to change, modify, amend, replace, and/or update these terms. Whenever a change is made, the new Agreement will be posted on the Service and will specify its effective date. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.

In the event that any provision of this Agreement is determined to be unlawful, void, or unenforceable, that provision shall be severed and the remaining provisions shall remain valid. We may assign our rights and obligations under this Agreement without notification. You may not assign your rights or obligations.

Questions and contact information

Phone: (512) 819-0656

Email: customer.service@staccato2011.com

Address: Staccato 2011, LLC, 1223 County Road 233, Florence, TX 76527