Privacy policy

Overview

Last updated: August 22, 2025.

Staccato 2011, LLC (“Staccato”, “us”, “we”, or “our”) operates https://staccato2011.com/ and https://staccatoranch.com/, among others (collectively the “Service”).

This Privacy Policy describes our practices regarding the categories of information, and in particular personal information, we collect through the Service and how we use that information. By accessing, visiting, or using the Service, you acknowledge that you have read and understand this Policy and agree to it, as well as the Terms and Conditions.

If you do not agree to this Policy or the Terms and Conditions, do not access, visit, or use the Service.

• Terms and conditions

What we collect

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you directly or indirectly (“Personal Data”).

• Identifiers or legal name
• Age or date of birth
• Billing or mailing address
• Email address
• Telephone or fax number
• Family or marital status
• Company or business data
• Social media profiles
• Transactional data

We may also collect information about how the Service is accessed and used (“Usage Data”), such as IP address, browser type and version, pages visited, time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

How we collect and use data

We may collect information that you disclose to us, and information collected when you access, visit, or use the Service. Some information identifies you personally. Other information does not, such as information about your computer, device, browser, or internet connection. Some information is obtained automatically and consists primarily of anonymous usage statistics, including first- and third-party cookies.

We may use the information we collect to provide the Service, for marketing and promotional purposes, to fulfill contracts, to fulfill purchases or orders, to carry out the purposes for which you provided the information, or on consent. We do not use your Personal Data for targeted advertising or profiling. We will not sell or share your Personal Data to third parties for marketing purposes absent your permission, including SMS opt-in data or consent status.

• Providing and maintaining the Service
• Notifying you about changes to the Service
• Allowing you to participate in interactive features when you choose to do so
• Providing customer care and support
• Analyzing information so we can improve the Service
• Monitoring usage of the Service
• Detecting, preventing, and addressing technical issues
• Complying with legal requirements

How we store data

Staccato is committed to ensuring that your information is secure. No method of transmission over the internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We keep personal information only as long as is reasonably necessary and proportionate to fulfill the purposes for which it was collected and/or as required by applicable laws. We will not store, use, or disclose your Personal Data in a way that is incompatible with those purposes without your consent. Personal Data collected by us is stored in the United States and may be subject to the laws thereof.

Disclosure and service providers

We may disclose Personal Data in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

We may engage vendors and hosting companies who process data on our behalf to facilitate the Service, perform Service-related services, or help us analyze how the Service is used. These providers may access Personal Data only to perform those tasks and are obligated not to disclose or use it for any other purpose.

We may share Personal Data with authorized service providers, agents, or contractors to fulfill a service or transaction you requested, or for another business purpose, such as customer service, order fulfillment, facility admission, communications, payment processing, or usage analysis.

Mobile message service

Last updated: August 22, 2025. The Staccato mobile message service is operated by Klaviyo, Inc. Your consent and use of the SMS Service constitutes your agreement to the mobile terms.

Transfers, analytics, and cookies

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction. If you are located outside the United States and choose to provide information to us, we transfer the data to the United States and process it there.

We may use service providers to monitor and analyze use of the Service. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. For more information, visit https://policies.google.com/privacy?hl=en.

We use cookies and similar tracking technologies to track activity on the Service and hold certain information, including items in your shopping cart and abandoned-cart reminders sent by SMS. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of the Service.

• Session cookies keep user-specific information while you use the Service.
• Preference cookies remember settings.
• Security cookies help protect sensitive information.

Your rights and choices

Before you voluntarily disclose Personal Data, you will be given an option to opt in. You can opt out later by following the option in the email, on the Service, or by contacting us.

Residents of certain states, including Colorado, Connecticut, Delaware, Iowa, Nebraska, Nevada, New Hampshire, New Jersey, Minnesota, Montana, Oregon, Tennessee, Texas, Utah, and Virginia, may have rights to access, correct, delete, opt out of sale or targeted advertising, obtain a portable copy, and obtain a list of third parties to which personal data has been disclosed. Staccato does not sell Personal Data for targeted advertising or profiling.

California residents may have additional rights under Civil Code § 1798.83 and the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Staccato does not sell Personal Information or Sensitive Personal Information, and does not disclose Personal Data to third parties for their direct marketing purposes.

To make a request, email customer.service@staccato2011.com or use the contact information below. We will confirm receipt of a verifiable consumer request within 10 business days and endeavor to respond within 45 calendar days. We will not knowingly discriminate against you for exercising privacy rights.

The Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe a child has provided us with Personal Data, please contact us.

Changes and contact

We may update this Privacy Policy from time to time by posting the new policy and effective date on this page. Changes are effective when they are posted.

Phone: (512) 819-0656

Email: customer.service@staccato2011.com

Address: Staccato 2011, LLC, 1223 County Road 233, Florence, TX 76527